Pet store · Chicago, Illinois
Cat and dog toys from our Chicago pet store.
Plush, chew, fetch, felt and scratching toys made for our own Chicago Pet Store brand. Every order ships from our store at 3938 W 26th St to the 48 contiguous states and Washington, D.C., and we add new products over time.
- $8.99 flat-rate shipping, 3–6 business days
- 30-day returns and exchanges
- Visa, Mastercard, Amex and Discover via Stripe
Shop
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Our cat and dog toys
Our brand
Made for our own brand, sold from our store
Every toy on this website is made for the Chicago Pet Store brand and carries our logo. They are not generic wholesale items. The pictures on each product page are pictures of our product.
Each product page lists the materials, dimensions and weight, so you can choose a toy that suits your pet's size and play style. We add new products to the shop over time, and every order is packed and shipped from our store in Chicago, IL.
About our storeHow to use our toys
Supervise play
Our toys are made for supervised play. Stay with your pet while it plays, and do not let it chew off or swallow any part of a toy.
Choose by size
A toy should be large enough that your pet cannot fit the whole toy in its mouth. Dimensions and weight are listed on every product page.
Check for wear
Pet toys wear out with use. Check toys regularly and remove a toy as soon as it is damaged. Our products are pet toys and are not intended for children.
Shipping, returns and payment
Shipping
Flat rate of $8.99 per order by USPS Ground Advantage to the 48 contiguous states and Washington, D.C. Handling 1 business day, delivery in 3–6 business days.
Returns and exchanges
30 days from delivery, including change of mind. Prepaid USPS label or in person at our store, no restocking fee. Refund within 7 days after we receive and inspect your return.
Payment
Visa, Mastercard, American Express and Discover, processed by Stripe in USD. Sales tax of 10.25% applies only to orders shipped to Illinois.
Support
Phone, email or contact form, Mon–Fri, 10 AM–5 PM CT. We reply within 1 business day.
Our store on West 26th Street
Orders ship from the store, and returns can be brought here in person during customer support hours, Mon–Fri, 10 AM–5 PM CT.